This page explains what information we collect when you book a session, request a consultation, or browse our site. We keep things straightforward: no hidden tracking, no selling your details, and clear answers about how your data is used.
When you fill out our contact form or book an initial assessment, we collect your name, email address, phone number, and the message you send. We also note your surfing level and preferred beach location if you share them, so we can match you with the right coach.
Like most websites, we log basic technical details: browser type, device model, approximate location, pages visited, and time spent on each page. This helps us understand which training guides and wave-condition articles are most useful to our readers.
We use cookies to remember your preferences and to measure how visitors interact with our site. Analytics tools help us see which sections are popular, so we can improve our coaching content. You can disable cookies in your browser settings without losing access to our core pages.
Your contact details are used only to respond to your inquiry, schedule your evaluation, and send follow-up notes about your training plan. We do not send promotional emails unless you explicitly opt in, and we never share your data with third parties for advertising.
Your data is stored on secure servers managed by our hosting provider. We may use email and form services to deliver messages you send us. These processors are bound by confidentiality agreements and only access data to provide their service.
You can request a copy of the personal data we hold about you, ask us to correct inaccurate details, or request deletion at any time. To exercise these rights, email us at info@surfcoach.com or call +91 443 7996176. We respond within 30 days.
We do not make false promises about guaranteed surfing progress, fake endorsements, or fabricated credentials. Our coaches are certified, and our training outcomes depend on your effort, conditions, and consistency. We are transparent about what our program includes and what it does not.
For any privacy-related request or concern, reach us at 34, Sunita Nagar, Darjeeling - 550323, by phone at +91 443 7996176, or via email at info@surfcoach.com. We are happy to clarify how your information is handled.